Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Fenntastic Outdoors Adventures website (fenntasticoutdoorsadventures.com) and your communications with us. By using our website or submitting your information to us, you agree to these Terms.

About Us

Fenntastic Outdoors Adventures, LLC is a USCG-veteran-owned fishing charter and lodge operating on the St. Lawrence River out of Ogdensburg, New York. We offer guided fishing charters (open water and ice), riverside lodging, 1000 Islands cruises, and related outdoor services.

Bookings

Booking inquiries submitted through our website, by phone, or by email are subject to availability and confirmation by Fenntastic Outdoors Adventures. Specific deposit, payment, cancellation, and rescheduling terms will be communicated to you at the time of booking confirmation. Those booking-specific terms govern your reservation.

SMS/Text Messaging Program

Fenntastic Outdoors Adventures, LLC operates an SMS text messaging program. By opting in through the booking form on our website, you consent to receive recurring text messages from Fenntastic Outdoors Adventures, LLC, including transactional messages (booking confirmations, trip reminders, and weather or scheduling updates related to your reserved trip) and promotional messages (occasional offers, season announcements, and review requests). Consent is not a condition of purchase.

Opting out: You can cancel the SMS service at any time. Text STOP to opt out. After you send STOP, we will confirm your unsubscribe status and no further messages will be sent to you. To rejoin the program, sign up again through our booking form or reply START.

Support: If you are experiencing issues with the messaging program or need assistance, reply HELP for help, call us at 315-993-5739, or email [email protected].

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Carrier liability: Carriers are not liable for delayed or undelivered messages.

Age restriction: The SMS program is intended for users 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Privacy: For details on how we collect, use, and protect your information, please see our Privacy Policy. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Website Use

You agree to use our website lawfully and in good faith. You agree not to interfere with the operation of the website, attempt to access non-public areas, or use the website to transmit unlawful or harmful content. We reserve the right to refuse service or restrict access at our discretion.

Intellectual Property

All content on our website — including text, images, photography, logos, and branding — is the property of Fenntastic Outdoors Adventures, LLC or its licensors and is protected by applicable law. You may not reproduce, distribute, or use our content without permission.

No Warranties

Our website and the information on it are provided on an "as is" basis. While we work to keep our website accurate and up to date, we make no warranties about the completeness, reliability, or availability of the website or the information it contains.

Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms shall be brought in the state or federal courts located in New York, and you consent to the jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact Us

Questions about these Terms can be directed to:

Fenntastic Outdoors Adventures, LLC Ogdensburg, New York Phone: 315-993-5739 Email: [email protected]